Create-A-Badge.com orders are processed through BitSoup, Inc..
Prices: Prices are subject to change without notice.
All orders must be pre-paid via Visa, MasterCard,
American Express, Discover, check or money order unless otherwise approved by
BitSoup, Inc.. Returned checks will be subject to a $35.00 per check
charge. Credit card charges will show "BitSoup" as the selling
There are no minimum order requirements.
Samples/Proofs: Samples are charged the same as regular items.
In-house produced proofs are charged at double the regular item price. A second
item is kept in-house to compare against for future orders. When a proof is no
longer needed you may request it to be shipped to you for the cost of shipping.
If you place an order of 100 or more of the sample/proof item within 30 days,
you will be refunded the price of 1 sample/proof.
Average turn around on small orders of in
stock products is normally 3 working days based on a 5 day work week, of receipt
of payment and the computer graphic file. If an item happens to be temporarily
out of stock, we will inform you promptly by phone or e-mail. Please inquire for
large orders or artwork which is not in an acceptable graphic file format. Rush
jobs are accepted on a "as time permits" basis and are subject to a 25% up-charge.
BitSoup, Inc. accepts returns on
defective goods only, for exchange only (no refunds) and is not responsible for
imprinting mistakes such as spelling (unless it's our fault), layout, or color
(for large orders, please make sure your proof is correct). Imprinted items are
not subject to return without prior authorization. Claims must be made within 30
days of receipt of goods. Claims for items damaged in shipment must be made with
the freight company.
BitSoup, Inc. currently uses UPS and
USPS as it's primary shipping vendors. All orders are shipped via "best way" and
FOB unless otherwise specified. BitSoup, Inc. will not be held
responsible for delays of the shipper. BitSoup, Inc. is not responsible
for duties/taxes or other fees on items shipped outside of the USA.
Split Shipment Charge: Up to a $4.00
additional shipping per destination charge within the USA and/or $8.00 per
destination charge outside of the USA will be assessed on your bill. We will
drop ship to your customer on request.
General: COLOR MATCHING IS NOT GUARANTEED. Please be aware
that slight color shift from one item to the next is possible and especially
from one batch to the next for dye-sublimated items. Every effort is made to
keep the color shift to an absolute minimum.
responsibility does not go beyond original purchase price of the goods billed.
If you are supplying us with items to be printed, you are responsible for replacement items
if misprints occur.
IMPORTANT PLEASE READ!
artwork submitted to, or produced by BitSoup, Inc. is required to be in
full compliance with all applicable laws regarding trademark, service mark,
copyright, right of privacy, patent or similar protection. The customer, by
submitting a copy or other material, represents that the use by Encompass
Technologies on the item(s) ordered will not violate any such laws, and
BitSoup, Inc. hereby disclaims any and all liability for compliance
with such law in the use of the customerís copy or other material.
What this means is: The
unauthorized use of trademarks and copyrights is illegal. When you place an
order using such material, we assume that you have permission. BitSoup, Inc. accepts no liability. In some instances we may require you to fill
out a copyright release form.